Privacy Policy

1. Introduction

Welcome to the ThorneLabs website. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

2. Information We Collect

We may collect the following types of information when you visit and interact with our website:

Personal Information: this includes information you voluntarily provide when subscribing to newsletters, creating an account, or contacting us via forms (e.g., name, email address).
Non-Personal Information: this includes data about your interactions with our website, such as browser type, IP address, device information, and pages viewed, which helps us improve the site’s functionality.

3. Google Analytics

We use Google Analytics to collect and analyse data about how users interact with our website. This tool provides insights into user behaviour, traffic patterns, and site performance to improve our services. Google Analytics may collect data such as:

Pages visited
Time spent on the site
User demographics (e.g., age, gender)
Geographic location
Browser and device information

Please note that Google Analytics operates under its own privacy policy. You can learn more about how it handles your information by visiting Google’s Privacy Policy.

4. How We Use Your Information

We use the information we collect for the following purposes:

To improve the functionality, content, and overall user experience of the website.
To communicate with you, respond to your inquiries, or provide requested services.
To monitor and analyse site performance and usage trends.
To comply with legal requirements.

We value your privacy and will not sell, rent, or disclose your personal information to any third parties. We will also not share your information with other businesses or individuals unless:

Required by law (e.g., in response to a legal process or lawful request from law enforcement agencies).
Necessary to protect the rights, property, or safety of ThorneLabs, our users, or others.

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

As a user of our website, you have the following rights:

To access the personal information we hold about you.
To request correction of any inaccurate or incomplete data.
To request deletion of your data, subject to legal obligations.
To withdraw consent where applicable (e.g., opting out of Google Analytics tracking via your browser settings or using Google’s opt-out feature).

8. Cookies

We use cookies and similar technologies to improve user experience and analyse website performance. These cookies help us remember your preferences and track user interactions. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date noted at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at hello@thornelabs.io.